Terms of Use

Telemedicine Consent

Do not use Telemedicine for emergencies, CALL 911

You have chosen a telemedicine visit to consult with your provider remotely, by way audio/visual telecommunication. If you are uncomfortable visiting with your provider this way, you should not proceed. There are certain expected benefits and unique risks in receiving healthcare this way.

Telemedicine is expected to offer the benefit of improved access to medical care by allowing you, the patient, to remain at your home or other convenient location while consulting with your provider.

Risks of Telemedicine:

  • Your provider may be unable to completely assess your condition given the inherent diagnostic limitations in telemedicine, namely the inability to touch or smell.
  • The audio/visual telecommunication connection may be disrupted or disconnected before an assessment can be completed.
  • Limitations in video capturing equipment (i.e., camera) may not provide adequate visual resolution for completing an assessment.
  • Security protocols may unexpectedly be compromised, causing a breach of privacy or security of personal health information.
  • Digital communication equipment or software applications may fail, resulting in an abrupt discontinuation of the visit. Given the diagnostic and other limitations of telemedicine, you should have no expectation that a telemedicine visit will eliminate the need for in-person visit. The telemedicine visit may be discontinued at any time at your option or in your provider’s discretion. Additionally, you should have no expectation that a telemedicine visit will allow your provider to adequately assess you in order to determine whether or not a prescription should be written for medication, or to make an order for other medical treatment.

By participating in a telemedicine visit, you acknowledge:

  • That you have read and you understand the benefits and risks of telemedicine, and you consent to proceeding with receiving medical care from your provider by way of audio and/or visual telecommunication. If you have any questions about any benefit or risk of telemedicine, please do not continue with your visit until your provider has satisfactorily answered those questions.
  • That you understand and agree that whether any condition can be appropriately diagnosed, and accordingly, a medical order or prescription written as a result, is at the sole discretion of your provider. In continuing with this visit, you understand there is no guarantee that a prescription will be provided to you.
SMS Terms & Conditions
By providing your mobile phone number to National Addiction Specialists (“we,” “us,” or “our”), you consent to receive SMS (text message) communications related to our services. 

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of Messages
You may receive SMS messages including, but not limited to:
  • Appointment reminders and confirmations
  • Admissions and intake communications
  • Treatment-related updates and follow-ups
  • Administrative or account notifications
  • Support and resource information

Example: “Hello, this is a friendly reminder of your upcoming appointment with your provider at National Addiction Specialists on 1/1/2026 at 1:00 pm CST. You can reply STOP to opt out of SMS messaging from National Addiction Specialists at any time.”

Message Frequency
Messaging frequency may vary based on your interaction with our services. You may receive up to 2 SMS messages per week regarding your appointments or account status.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In
You may opt-in to receive SMS messages from National Addiction Specialists by consenting verbally, during a conversation. 
Opt-Out
You may opt out at any time by replying STOP to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Help / Support
For assistance, reply HELP to any message or visit our website at:
www.nationaladdictionspecialists.com
Privacy & Terms
Your privacy is important to us. Please review the following policies:
Mobile carriers are not liable for delayed or undelivered messages.